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CTH Diploma in Hotel Management

Objectives:

The CTH Diploma in Hotel Management aims to provide students with a broad understanding of the operational aspects of the international hotel industry, and knowledge of the underlying principles involved. Students have to attend a course of study of not less than 450 class hours and undergo On-the-Job Training of not less than 960 hours In an established hotel or restaurant in Singapore.

Course Learning Outcome(s):

The CTH Diploma in Hotel Management aims to provide students with a broad understanding of the operational aspects of the international hotel industry and knowledge of the underlying principles involved. 
Students who complete this programme can also embark onto the Advanced Diploma level.

Modules:

1    DHM 102: Food & Beverage Operations

The aim of the Food and Beverage Operations module is to provide students with an understanding of the operational and supervisory aspects of running a food and beverage operation for an international clientele in a range of establishments, to encourage an appreciation of the origins of such systems and to understand the various factors involved in meeting customer needs. Students will gain an understanding of food and wine and its service in a variety of styles of restaurant and establishments and they will have sufficient knowledge to produce a detailed plan for specified food and beverage operations.

2    DHM 112: Food Hygiene and Nutrition

This module makes an important contribution to the supervisory aspects of food hygiene and safety. Supervisors with food safety and health and safety responsibilities need to ensure that all staff operates in a safe, hygienic and efficient manner. The overall aims of this module are to ensure students are familiar with key aspects of current legislation, good practice and health, safety and food safety issues.

3    DHM 122: Front Office Operations

This module introduces students to the systems and procedures required for Front Office Operations. It emphasises the importance of high standards in personal qualities and the provision of customer service. Students will develop knowledge and skills in reception procedures as well as understanding the key legislation that relates to reception procedures. They will also evaluate the suitability of different procedures for a range of hospitality outlets.

4    DHM 132: Facilities and Accommodation Operations

The aim of Facilities and Accommodation Operations module is to provide students with an overview of the range of functions within the facilities department of hotels.

5    DHM 142: Hospitality Finance

This module will give students the knowledge, skills and techniques that will help with the management decision making process. It will look at the process and practices which take place within a hospitality business and at the analytical skills required to understand financial information.

6    DHM 152: Introduction to Business Operations

This module will provide students with a broad introduction into the complex world of hospitality and tourism business operations. It provides an overview of the separate functions and activities that concern managers in modern businesses. This module reflects modern concerns of hospitality and tourism business operations.

7    DTM 162: Marketing

To provide students with an understanding of marketing and its application in the international hotel and tourism industry, and the ways in which marketing strategies and approaches can be used to optimise product penetration.

8    DHM 172: The Tourism Industry

The aim of this module is to provide students with an understanding of the nature of tourism and tourism products from both local and international perspectives. It will ensure students acquire a holistic understanding of the travel and tourism industry, including the impacts of tourism on destination economies, communities and fragile environments. 
Students will be expected to take a critical perspective on the effects of tourism on their own country, and how tourism can have a strategic developmental function.

9    DHM 182: Business Computing

This module provides students with a basic understanding of the use of Information Technology in a business context through some common applications.

10    DHM 192: The Hospitality Industry

The hospitality and catering industry is one of the largest industries in the world. Each year progressively more meals and bed nights are purchased. The hospitality and catering industry is currently the third largest employer of labour worldwide. This module explores the scope of the industry, the various activities contained within it and its position in relation to the world market.

Course entry requirement(s)

• Minimum 16 year old
• Completed Grade 10/12
• GCE O Level or its equivalent
• IELTS 3.5 or its equivalent

Course schedule with modules and/or subjects

04 Jan – 21 Jan – Business Computing
24 Jan – 28 Jan – External CTH Examinations
31 Jan – 18 Feb – The Hospitality Industry
21 Feb – 11 Mar – Food & Beverage Operations
14 Mar – 01 Apr – The Tourism Industry
04 Apr – 22 Apr – Food Hygiene, Health & Safety
25 Apr – 13 May – Marketing
16 May – 03 Jun – Revision
06 Jun – 10 Jun – External CTH Examinations
27 Jun – 15 Jul – Facilities and Accommodation Operations
18 Jul – 05 Aug – Hospitality Finance
08 Aug – 26 Aug – Front Office Operations
29 Aug – 16 Sep – Introduction to Business Operations
19 Sep – 23 Sep – Revision
26 Sep – 30 Sep – External CTH Examinations
03 Oct – 21 Oct – Business Computing
24 Oct – 11 Nov – The Hospitality Industry
14 Nov – 09 Dec – Food & Beverage Operations

First Semester Break – 11/06/2011 – 26/06/2011
Second Semester Break – 10/12/2011 – 31/12/2011
Public Holidays – 01/01/2011 09/08/2011 School Holidays – 03/07/2011
03/02/2011 30/08/2011 10/08/2011
04/02/2011 26/10/2011 02/09/2011
22/04/2011 06/11/2011
01/05/2011 07/11/2011
02/05/2011 25/12/2011
17/05/2011 26/12/2011

Examination and/or other assessment period

24 Jan – 28 Jan – External CTH Examinations
06 Jun – 10 Jun – External CTH Examinations
26 Sep – 30 Sep – External CTH Examinations

Expected examination results release date

At least 2 months after completion of examinations

Course Fees

For visa-required countries (Eg, India, China, Myanmar).

For non-visa-required countries (Eg, Vietnam, Thailand, Sri Lanka, Hong Kong).

Teacher-Student Ratio

1 Teacher : 30 Students

Teachers Teaching the Program

1. Ms Rama Prabha Mani
PGD in Hotel Management; BBA

2. Mr Art Peterson
Diploma in Hotel Management; Diploma in HRD

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